WAN Specialist ( Senior Associate/Supervising Associate ) Based in Moscow
Ernst & Young AG
Moscow, Russia
11 дней назад

Technology has always been at the heart of what we do and deliver at EY. We need technology to keep an organization the size of ours working efficiently.

We have 250,000 people in more than 140 countries, all of whom rely on secure technology to be able to do their job every single day.

Everything from the laptops we use, to the ability to work remotely on our mobile devices and connecting our people and our clients, to enabling hundreds of internal tools and external solutions delivered to our clients.

Technology solutions are integrated in the client services we deliver and is key to us being more innovative as an organization.

EY Technology supports our technology needs through three business units : Client Technology (CT) - focuses on developing new technology services for our clients.

It enables EY to identify new technology-based opportunities faster, and pursue those opportunities more rapidly. Enterprise Workplace Technology (EWT) EWT supports our Core Business Services functions and will deliver fit-

for-purpose technology infrastructure at the cheapest possible cost for quality services. EWT will also support our internal technology needs by focusing on a better user experience.

Information Security (Info Sec) - Info Sec prevents, detects, responds and mitigates cyber-risk, protecting EY and client data, and our information management systems.

Job Summary :

As a WAN Specialist, you will work as part of EMEIA regional group, which is supporting WAN service owners in service management function.

Primary responsibilities involve managing local and global vendors, participating in infrastructure projects, executing and coordinating network changes according to global standards and processes.

Essential Functions of the Job :

  • Participate in Infrastructure projects and work in co-ordination with other groups to complete the implementations
  • Manage local and global vendors professionally and coordinate activities internally and externally
  • Serve as WAN Services Ambassador and subject matter expert in CIS region
  • Implement B2B VPNs to external clients and vendors as per EY global process and standards
  • Execute network changes with adherence to EY Change management process
  • Act as a level three escalation point for operational issues
  • Handle major incidents, ad-hoc troubleshooting and run proactive audits of the network
  • Follow internal processes to deploy network aligned with EY global standards
  • Support the automation effort within the CNS function
  • Support the standardization of network documentation and processes
  • Transition the completed projects to Operations group with relevant knowledge sharing and documentation
  • Analytical / decision making responsibilities :

  • Manage relationship with vendor technical team; work with them on issues, improvements and changes.
  • Serve as WAN Services Ambassador and subject matter expert in CIS region
  • Execute on requests for B2B connectivity, coordinate actions with PM and external clients in order to meet their expectations
  • Perform or supervise vendor network changes related to WAN service
  • Review and recommend network related technologies, designs and services that will assist in the support of the firm’s global IT infrastructure.
  • Work with other teams to provide new networking standards for the organization and help to identify opportunities to enhance existing services and offerings.
  • Evaluate and recommend different network related hardware, software and services to be supported as standard components that will be utilized in support of infrastructure builds.
  • Ensure compliance with infrastructure design methodologies during project work with Service Delivery and local partners.
  • Perform project tasks independently, and as needed direct the efforts of others.
  • Support the automation effort within the CNS function
  • Gain adherence to architecture standards and principles, global product-specific guidelines and local regulatory requirements.
  • Provide infrastructure maintenance support for problem management and incident escalation.
  • Share knowledge with team members
  • Manage own personal and professional development, seeking opportunities for expansion of consulting skills and experiences.
  • Help the firm to achieve excellent ratings during internal and external audits.

    Knowledge & experience :

  • Strong understanding of routing protocols (BGP, OSPF, EIGRP)
  • Good knowledge and hands-on experience with VPN IPSEC, DMVPN
  • Knowledge in SD-WAN and Cloud technologies are highly preferred
  • Knowledge of Python or any experience in automation is desirable
  • Understanding of QoS
  • WAN optimization (Riverbed or other) is nice to have
  • Streaming knowledge is nice to have
  • Hands-on experience with Small and Medium Branch Office LAN Switching
  • Qualifications :

  • English and Russian language skills - excellent written and verbal communication
  • Strong ability to document processes, procedures and network designs clearly and accurately for distribution to internal teams and customers
  • Full understanding of ITIL practices to support the EY Business
  • A degree in Computer Science / Engineering or equivalent working experience.
  • Industry accreditation desirable (Examples : MTA, MCSA, MCSE, AWS Certified Solutions Architect, CCNA, CCNP).
  • ITIL Foundation certification.

    Supervision Responsibilities :

  • No direct supervision responsibilities although expectation of technical leadership within the projects assigned.
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