Job Description :
Huntsman offers unsurpassed opportunities to build a successful future. We are a global specialty chemical company with locations in 30 countries around the world, employing over 10,000 associates.
Our diverse portfolio creates a range of career fields including manufacturing, research and development, technical services, sales and marketing, customer service and the list goes on.
We currently have a vacancy for a Technical Service Engineer Footwear in Russia.
The job purpose is technical support for existing and new product portfolio in footwear polyurethane systems and technologies in close communication with sales, marketing, R&D, and technical service functions in Huntsman Russian and global organization.
Reporting to the Marketing & Innovation Manager, you will be responsible for troubleshooting and problem solving at customer locations to support business needs.
Key accountabilities include :
Follow in full EHS guidelines and promote safe working at customers
Have area market understanding and knowledge to identify and implement growth opportunities, without destroying market value
Take a part in developing and introduction new products to the FSU market
Lead customer trails and fine-tune formulations in the laboratory
Deliver all necessary technical help to customers
Contribute to customer relationships / intimacy to ensure business sustainability
Day to day contact with customers, to meet customer satisfaction level of technical help
Manage customers’ complaints, requests
Optimize customer production base thanks to improvements of production line capacity, upgrades
Consult / train FSU technical-commercial representatives to provide basic technical support to regional customers
Core skills, knowledge, and experience required :
Education : Graduate in Chemistry with relevant experience in polyurethanes
Experiences : At least 3 years experience in technical service
Excellent organisational and communication skills
Customer oriented, flexible and independent
The role involves continuous customer contact across all hierarchy levels
Excellent interpersonal, negotiation, communication skills are essential
Ability to work independently and show strong results orientation
Should be prepared to travel up to 70% of working time
Fluency in English and Russian is essential
It is a great time to join our progressive business as we continuously strive to grow improve our efficiency and deliver our customer promises.
Additional Locations :