Project SDSB (Service Desk Solution Business) is a set of systems for support of DT business processes in the area of service quality assurance.
One of the core systems in SDSB HPSM (HP Service Manager a deeply customized product by HP) provides functionality of an automated trouble-ticket system.
Project has been started in Saint Petersburg in 2015 and continues to grow.
T-Systems is a part of Deutsche Telekom group - the leading European telecommunications provider. T-Systems has over 52,700 employees, active in about 20 countries worldwide.
In Russia, T-Systems provides Software services : Design, Development, Testing, User Helpdesk and Maintenance. Since 1995, the Russian team develops complex projects for international companies : T-
Mobile, Daimler, Volkswagen, DHL and many others.
Our benefits :