For the past 45 years, Wood Mackenzie has established its reputation as a leading research and consultancy business for the global energy, chemicals, metals and mining industries.
Today we are part of the Verisk family which has broadened our data and analytics platform and strengthened our ability to help clients overcome the toughest challenges with our unrivalled analysis and advice.
Together, we inspire and innovate the markets we serve providing invaluable intelligence that informs the strategic decisions that will ultimately shape the future direction of our global natural resources.
Wood Mackenzie are a knowledge and relationshipsbusiness. Through thorough understanding of the industry and client workflows Client Solutions team provides bespoke support and training to the users ensuring that Wood Mackenzie research helps them achieve their unique needs.
It is the most client facing team in the organisation allowing its members build strong relationships with the users and be a reliable source of support when it comes to Wood Mackenzie research offerings.
The role of the Senior Specialist - Client Solutions is to support the growth in sales (upsell, cross sell, retention & new business development) through understanding clients' workflows and providing a comprehensive bespoke training to ensure that clients extract highest value from Wood Mackenzie's research via increase in both number of users and their usage.
Working within Sales and Marketing the Client Solutions specialist is a key member of individual account teams and will need to work across research and consultancy to ensure a consistent client message is delivered.
The role may involve travel within region.
Role Focus and Responsibilities :
Knowledge & Experience :
Wood Mackenzie Core Values
Wood Mackenzie is a place where we are committed to supporting our people to grow and thrive. We value different perspectives and aspire to create an inclusive environment which encourages diversity and fosters a sense of belonging.
Wood Mackenzie values each individual's contribution and helps them reach their full potential while sustaining an organisational culture of health and well-being.
Our core values are :
We understand the importance of bringing your whole self to work and to achieving balance between work, family and other life commitments.
We are open to considering flexible working arrangements to enable the greatest spectrum of talent to contribute to Wood Mackenzie's success.