StartCo CSS Manager Cluster 1
Pfizer Canada Inc.
Moscow, ,Russia
11 дней назад

The StratCO CSS Manager Cluster 1 reports to StratCO CSS Lead Cluster 1. The role objective is to maximize the value of Customer Engagement Programs (CEPs), Customer Interaction Tracking Tools (CITs) and Social Listening (SL) while maintaining Pfizer’s commitment to Patient safety in the Countries of assumed responsability.

The role is executed by supporting Program and Tool Owners operate in accordance to policy specific requirements, giving options of how to improve quality and mitigate risks.

The StratCO CSS Manager Cluster 1 participates in the Local Committee, attending meetings, giving feedback on country activities and informing on global policies and procedures.

Acts as a point-of-contact for communications and issue resolution locally and ensures activities conducted by the commercial organization comply with Corporate Policies and the associated procedures.

Prefereed Locations : Poland, Czech Rep, Slovakia, Hungary and Portugal


  • Bachelor's degree required
  • Min. 5+ years of professional experience; CSS or transferrable (DSU, MQO) experience preferred
  • Detail-oriented with strong organizational skills and a proven ability to prioritize and work independently to complete quality work on a timely basis
  • Ability to work effectively and collaboratively with own Cluster CSS team
  • Experience in commercial operations and / or sales & marketing is considered as a plus
  • Skills and Knowledge

  • Understand the fundamentals of drug safety and risk management (e.g. Adverse Event reporting), CEP processes, policies and procedures
  • Strong analytical skills; ability to analyse information, draw insights and recommend improvements; ability to synthesize problems and develop innovative solutions and strategies
  • Ability to demonstrate strong facilitation and collaboration skills
  • Proficient in project management skills
  • Proven ability to drive execution of strategies
  • Proficient in common technical tools (e.g. Microsoft Office)
  • Strong written and oral communication skills
  • Ability to build strong formal and informal relationships
  • Language skills : fluent in English (following additional languages are a plus : Portuguese, Polish, Hungarian, Czech and Slovakian)
  • Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

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