Technical Support Engineer
Baker Hughes
Uvat, Tyumen Oblast, Russian Federation
1 день назад

Technical Support Engineer

Do you enjoy working with cutting-edge energy equipment?

Do you love collaborating with teams to solve complex problems?

Join a team that delivers essential services

We are the leader in well construction and production. Our innovative physical and digital solutions improve efficiency, production and maximize reservoir value.

Our global quality team is responsible for delivering all aspects of quality for the design, development and delivery of our customer products and services.

Partner with the best

As a Technical Support Engineer, you will play a vital role in creating technical solutions that fulfill the needs of our customers.

You'll collaborate with cross-functional teams to provide product guidance and scope for new requisitions . You will also be working and learning with the biggest names in the energy industry.

As a Technical Support Engineer, you will be responsible for :

  • Owning the resolution of post-sales technical customer issues. Level 1,2,3 Technical Support †Resolves post sales Technical Issues.
  • Requiring technical depth to resolve an issue increases, the level of skill set increases.
  • Handling simple project processes. There are detailed guidelines for production and / or simple human interfaces requiring little technical knowledge.
  • A framework of conditions is set.

  • Handling targeted clients. Contracts are predefined and a framework of conditions is set and followed.
  • Fuel your passion

    To be successful in this role you will :

  • Have a Bachelor's degree in a relevant technical subject
  • Demonstrate experience of leading, mentoring and motivating teams in a technical environment
  • Be an experienced problem solver, with a methodical approach to solving complex customer issues
  • Be able to work in a variety of environments including on-shore facilities and customer locations
  • Be a good communicator in Russian
  • Work in a way that works for you

    We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too.

    In this role, we can offer the following flexible working patterns :

  • Working flexible hours - flexing the times you work in the day
  • Working with us

    Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work.

    We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

    Working for you

    Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today.

    We prioritize rewarding those who embrace change with a package that reflects how much we value their input.

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