Front Office Consultant
8 дней назад

Job description

Murex is a recognized global leader in software development for the financial markets industry (trading, risk management and processing).

Every day banks, asset managers, corporations and utilities, across the world, rely on Murex people and Murex solutions to support their capital markets activities.

Our motto pioneering again sums it all up : since its creation, Murex has reinvented itself time and again to adapt to capital markets revolutions each time offering innovative software solutions to the industry.

Over 2000 specialists are located around the world in the Americas (New York, Toronto, Sao Paulo, Santiago), EMEA (Paris, Luxembourg, Moscow, Dublin, London, Beirut, Dubai) and APAC (Singapore, Beijing, Hong Kong, Seoul, Sydney, Tokyo).

In the EMEA region, our Client Evolution and Support (CES) teams are in charge of delivering proactive personalized support to our clients in the capital markets industry.

Our CES team is currently recruiting a Functional Consultant Perform support of Murex Russian clients.

As a Functional Consultant based within our Moscow office your responsibilities will consist of :

  • Participating in the business as usual and project support of Murex system : follow-up of client open cases through email, CRM portal, phone-
  • calls and on-site visits

  • Managing clients’ service calls in compliance with internal lifecycle, including, but not limited to, thorough testing in case of functional changes initiated
  • Participating in the system version upgrades then perform upgrades for his / her stream and run the required regression testing
  • Developing an understanding of ongoing activities and manage own your deliverables / progress
  • JOB requirements

  • Technical university degree
  • Strong academic background in business, finance, engineering, mathematics, science or technology
  • 1 to 3 years’ experience in IT or financial industries
  • Knowledge of SQL
  • Certification in Technology (Sybase / Oracle, UNIX, software development) is a plus
  • Fluent English / Russian (oral and writing)
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