Purpose of the post
The need to carefully plan and manage organizational changes in order to maximize the effectiveness of new systems, products, structures and tools has been increasingly recognized, and the ICRC’s Project Management Office (PMO) plays a key role in this regard.
The ICRC’s institutional project portfolio consists of over 90 projects and programs in all domains of the organisation’s functioning, from logistics to human resources, finance to operations, the development of the laws of war to information technology infrastructure.
As the ICRC’s project management practice has matured, the need for the PMO to play a directive role in ensuring successful project and program management has also been identified.
The role of Advisor in the PMO is intended to strengthen the ICRC’s project and program practice overall by providing expert cross-
functional support and coaching for project and program managers with an emphasis on the people side of change’ and the adoption and use of new, often technology-driven solutions.
In addition, the PMO Advisor helps to ensure the effective, coordinated and efficient planning, identification, selection, sequencing, monitoring, review, and adequate resourcing of projects and programs in the ICRC’s institutional project portfolio.
Main duties and responsibilities
Project and program management :
Support the PMO Team to realise the benefits of projects and programs across their entire lifecycle, providing expert advice on ideation, prioritisation, scoping, planning, budget, risk and change / adoption management among other elements, ensuring a coherent integrated approach to the management of the project and change portfolio in line with the ICRC’s Project Management Framework version 3.
Represent the PMO in Steering Committee meetings such as mandatory gateway reviews of projects and programs, helping to clarify project needs and ensure informed decision-making.
Coordinate training, workshops and continuous learning about project and program management techniques, tools and processes.
Contribute to a Resource Center for project teams
Portfolio management :
Ensure effective project and program selection into the project portfolio, contributing to functional / business planning while periodically identifying projects that can be selected out of the portfolio.
Help coordinate the resource planning (HR and financial) processes for projects and programs within and across departments, helping to facilitate prioritization processes and the collection of relevant monitoring and selection data.
Enable the review of project, program and portfolio health on a quarterly basis by collecting, analyzing and presenting evidence-
based and risk-driven evaluations and mitigation actions.
Facilitate the analysis and provision of solutions to help projects and programs to succeed. Coach and advise project managers, identify opportunities to improve processes and clarify methods and standards.
Education and experience required
Advanced university degree.
At least 5 years’ of professional experience in the field of project, program and portfolio management.
Extensive experience in PMO processes and services.
Demonstrated experience designing, implementing and managing at least one of the following : Project portfolio tracking, financial / budget management, organizational development, change and transformation, planning & reporting systems, quality management, risk management.
Solid understanding of organisational processes and responsibilities in the ICRC working environment.
Accreditation in project, program, portfolio and change management methodologies (e.g. CSM, MoP, PfMP, MSP, PgMP, PMP, PROSCI) strongly preferred.
Excellent interpersonal and communications skills in English and French, at ease with diverse audiences.
Desired profile and skills
Excellent analytical and reporting skills framed by in-depth experience of project and change management methodologies.
Capacity to guide and support senior managers, project and program managers, sponsors and other stakeholders.
Ability to work autonomously on transversal issues, negotiating across diverse interests.
Comfortable with complex datasets and specialized software tools.
Ability to work well in a team under pressure with tight deadlines.
Strong interest in the humanitarian world.