Working for Enea Openwave, become part of a growing team of technical Professional Services consultants providing Enea Openwave’s Communication Service Providers (CSPs) Customers with the highly scalable and innovative software solutions and consultancy services they need to build boundary-free, multi-network communications services for their subscribers.
Enea Openwave EMEA Professional Services is highly technical and expanding team with Consultants across the globe.
Professional Services Consultants work within the EMEA ( Europe, Middle East and Africa ) Professional Services team to delivery live customer implementations in the mobile data field.
Professional Services Consultants are involved in task management, requirements gathering, documentation, hardware and software implementation, software development and testing.
Help drive Customer and Enea Openwave’s success through high quality deliverables, on-time and on-budget execution of projects.
Engage in Professional Services projects to enable Enea Openwave’s Software Solutions.
Travel to Customer sites primarily in Europe, Middle East and Africa region as required. (Note subject to COVID-19 restrictions)
Align with other department (Engineering, Customer Support, Sales) to ensure successful project / task completion.
Troubleshooting project issues, and engage with appropriate parties when require.
Continue to expand knowledge of the Openwave software product solutions and develop technical expertise of support systems technology (OS, Networking, OSS etc.).
Accelerate learning in Enea Openwave’s latest software solutions and develop subject matter expertise through short term secondment to other departments such as Engineering, Global Customer Support or the Deployment Technology Group.
Share project and software solution knowledge within peer group and actively contribute to post project analysis.
Ensure projects are completed on-time, to-budget with the highest technical expertise and professionalism while maximizing customer satisfaction
Development of professional and personal skills akin to major job functions, products, related technologies and career advancement
Maintain technical expertise and product knowledge
On occasion you will be working with our SE’s (Pre-Sales) and Sales teams to demonstrate our products and solutions
Report status in a timely fashion as requested by Project Manager or Line manager.
Follow the Openwave Professional Services principles and practices, and comply with all policy and procedure
ESSENTIAL CRITERIA :
3+ Years’ experience within the Telecommunication / IT Industry
Strong technical experience and knowledge of at least one of the following system hardware architectures and OS platforms : (HP, IBM, Cisco).
Strong Experience in Linux Centos / Redhat systems administration including high availability.
Strong working knowledge of cloud-based containerization, virtualization, and orchestration technologies (e.g., Kubernetes, Openstack, Docker, VMWARE).
Srong understanding of TCP / IP fundamentals and networking & routing design principles. Experience in scoping and configuring network hardware.
Extensive Experience with network troubleshooting tools and methods especially tcpdump
Extensive experience with scripting - Shell, Perl, Python, etc
Good understanding of basic business concepts and practices.
Good interpersonal, written and verbal communication skills.
Availability to travel and work at customer sites in the region (up to 70% travel).
Proven experience of problem solving skills under pressure and short deadline.
Team player with excellent communication skills.
Fast learner, self-starter / demonstrated ability to take initiative.
DESIRABLE CRITERIA :
Good understanding of Mobile Internet Implementation
Experience in storage solutions, hardware, network architectures.
Database skills including, MySQL && Oracle RDBMS : both administrative and programming knowledge.
Desirable : Load Balancer configuration knowledge (F5 / Citrix)
Knowledge of products within a mobile and / or broadband carrier’s network